Last Updated: 21:08:24

Metrik Media Limited is a firm registered in England & Wales (Company number 14030252). We are directly authorised by the Financial Conduct Authority (Firm Reference number 984796) and licensed by the Information Commissioners Office (registration number ZB586625).

This is an important notice regarding your privacy and the way in which Metrik Media Limited (referred to as “we”, “our” or “us” in this policy) collects and makes use of your personal data.

This policy applies to all business contacts (i.e. employees of clients and prospective clients), suppliers, applicants, and all other third parties in general. We take our privacy responsibilities seriously and are committed to protecting and respecting the privacy of everyone we engage with.

This policy outlines the way that any personal data we are passed will be processed by us. Please read the following carefully to understand our policies and practices regarding personal data and how we handle it.

Should you have any queries regarding our policy please send them to us at info@metrikmedia.co.uk. Our compliance Officer responsible for our compliance practices with regard to data handling will respond.

This Policy may be subject to change in future so please refer to this link occasionally to ensure that you are satisfied with the policy and any amendments that may be made going forward.

We may collect, store and use personal data/information. We do not collect any personal information from children, or about children.

The information collected may include, but is not limited to:

Personal contact details such as title, full name, address, telephone number, e-mail address, and any other personal data you provide to us.

With all business contacts, as with all other data, details that may be collected include but are not limited to, title, name, business address, telephone number and e-mail address.

We will keep records of information provided or collected by ourselves during the course of any engagement with any parties that we prospect or actively conduct business with.

Records such as the timeline of interaction that we have had, or how long the individuals we connect with have been part of their respective organisations.

Other personal or corporate information provided to us via our website, for example, by using the “contact us” section of our website will be retained.

Personal information provided to us by the third-party service providers we work with, for example, analytics providers and third-party companies providing us with marketing assistance may also be retained.

When recruiting we may collect documents including personal information such as copies of your CV or cover letter which is sent to us as part of the application process, and your right to work documents.

Sensitive personal information which may include data relating to your health and/or DBS information where appropriate.

Any visits to our office(s), may be recorded by video, audio, or in paper/digital format.

Information gathered when anyone visits our offices via our visitor sign-in process may include name, company details and car registration number if applicable.

Any telephone or video calls made to our office(s), may be recorded by video, audio, or in paper/digital format. Any personal information provided to us during your interactions with us may be recorded and retained.

COOKIES NOTICE

Cookies are created when you visit a website or use an app. They are small files that are stored on your device and used to customise your experience. When you access metrikmedia.co.uk for the first time, you will be asked to confirm your acceptance of cookie for this website. To help you make your choices this Privacy Policy explains how we use cookies and similar technologies to collect information when you access our services and how we use that information. We also explain when and how you can manage your data. We use cookies to make your use of our site quicker, easier and more relevant to you. If you don’t turn these cookies on it may affect your browsing experience. To avoid impacting your browsing experience cookies need to be enabled in your browser settings.

We will only use personal information in a manner that the law allows us to. When we use personal data, we must have a legal reason for doing so.

The following are (amongst others) the legal reasons by which we can use personal data:

Where we have been provided consent for us to do so;

Where we need to perform a contract we have entered into or to take steps to enter into a contract;

Where we need to comply with a legal obligation to which we are subject;

Where it is in pursuit of our legitimate interests (or those of a third party) and the interests of our clients and their fundamental rights do not override those interests.

Using Personal Data In Recruitment

To evaluate and progress an application for employment with us.

If it is necessary to perform the contract that we have in place or to take steps to enter into a contract.

If it is necessary for our legitimate interests to verify the suitability of our vacancies.

To carry out right to work checks.

This is necessary to comply with a legal obligation.

This is necessary for the legitimate interest of protecting our business, complying with the rules and regulations that apply to us and detecting and preventing illegal working.

To carry out health checks.

This is necessary for the purposes of carrying out our employment obligations.

To carry out DBS checks.

This is necessary for the legitimate interest of protecting our business, complying with the rules and regulations that apply to us and detecting and dealing with crime.

This is also to comply with our employment obligations.

Using Data from Business Contacts and their Employees

To deal with an enquiry made directly to us from a direct approach, for example through our website.

This is necessary in pursuit of our legitimate interests to provide a potential client with information about our business.

To provide a potential client with information on our services. This may include technical information and/or marketing information.

This is necessary in pursuit of our legitimate interests in keeping you informed about services and business updates.

To facilitate business between a potential client and us.

It is necessary in pursuit of our legitimate interest to provide a potential client with information about our business.

‍GENERAL

What we use personal information for with the lawful basis we rely upon;

Where you are a consumer and have provided your contact details – To provide you with information on our services.

Consent is required.

To ensure our premises are kept secure and to keep evidence of this.

This is necessary in pursuit of our legitimate interest to ensure our premises are kept secure.

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Health and safety purposes.

This is necessary to comply with legal obligations.

To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.

This is necessary in pursuit of our legitimate interests to better understand how people interact with our website and resolve any issues it may have.

To improve our website to ensure that content is presented in the most effective manner on any computer / device.

This is necessary in pursuit of our legitimate interests to improve our website content and the client experience.

To transfer to third party service providers.

This is necessary in pursuit of our legitimate interests in outsourcing for effectiveness and efficiency.

To contact anyone we have engaged with if we wish to use their information for a purpose not set out in this policy.

This is to comply with a legal obligation.

‍Cookie purposes.

Metrik Media Limited uses cookies to help us analyse the traffic on our site and customer behaviour. Cookies may also be used by our partners to understand marketing and traffic patterns. Whilst visiting our website, any pages you choose to view will download cookies onto your computer. Cookies are a good way of helping us measure and assess our visitors and their own profiles, which then enables us to offer our customers a better service. Although we use cookies as above, we would not store anything that would make you identifiable i.e. passwords or locations, activity relating to finances and also your preferences. We also use customer information in order to help us to see how effective our website is, and also to highlight any improvements we may need to make. This information may in turn be passed to other businesses (third parties) purely for advertising reasons. Please be assured again that this information will not include personal information that can make you identifiable. Most web browsers will automatically accept cookies, however, you can change normally your browser settings to prevent automatic acceptance. Please be aware that if you do not accept cookies, we cannot guarantee that our website will perform as well.

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We will only use personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use personal information for an unrelated purpose, we will notify the relevant party and we will explain the legal basis which allows us to do so.

We require third parties to respect the security of any personal information and to treat it in accordance with the law. We carry out due diligence on those providers to ensure they treat personal information as seriously as we do.

We may share personal information with the following types of third parties:

Technical support providers, for example, assisting with our website.

Recruitment partners assisting us with filling our vacancies.

Professional advisers such as lawyers, accountants, insurance companies and business analysts.

Providers which help us collate and organise information effectively and securely.

Providers who assist us with marketing by, for example, helping us send email marketing campaigns.

Third-party software hosting companies which provide us with software solutions.

Providers which host our servers in their data centres.

Where relevant our associates assist us in providing our services.

We will only retain personal information for as long as necessary to fulfil the purposes we collected it.

We assess the appropriate retention period for different information based on the size, volume, nature and sensitivity of that information, the potential risk of harm caused by unauthorised use or disclosure of that information, the purposes for which we are using that information, applicable legal requirements for holding that information, and whether we can achieve those purpose(s) through other means.

Where an application for employment with us is successful, we will provide the applicant with further information as to how we use their personal information during the course of their employment. Where their application for employment is unsuccessful, we will keep their personal information, such as your CV and application details, for up to 24 months.

The period we keep any company data depends on a number of circumstances. For example, where we have collected your personal information during the course of any company or associated individual and our organisations conducting any business, we will keep any relevant personal information for as long as this business continues, or for as long as we have a commercial interest in holding that information, for example, with a view to doing business in the future.

Where you use our website and one of our cookies are activated, that cookie will operate for the duration set out in that cookie. For specific timeframes for how long we keep your personal data for, please contact our Compliance Officer at info@metrikmedia.co.uk

Where we use third-party service providers to assist us, your personal information may also be stored in accordance with their practices and procedures. We require third parties to respect any personal information and to handle it in accordance with the law.

Anyone has the following rights regarding the processing of their personal data, given to anyone through legislation;

The right to be informed; You have a right to be informed about how your personal data is processed in a concise transparent, intelligible and easily accessible manner, written in clear and plain language, that is free of charge. This is the purpose of this Privacy Policy.

The right of access; You have the right to obtain confirmation that your data is being processed and to have access to that personal data.

The right to erasure; You have a ‘right to be forgotten’ or to have your personal data erased and to prevent processing. This right is not absolute and in certain circumstances, this may not be possible (for example where we keep your personal data for legal and regulatory reasons). We must notify any third parties that have shared your data of your request.

The right to restrict processing; You have the right to ‘block’ or suppress the processing of your personal data. This does not stop the storing of your personal data, as it may be required to restrict processing in the future. We must notify any third parties that have shared your data, of your request.

The right to data portability; You have the right to obtain and reuse your personal data for your own purposes across different services in a safe and secure way, without hindrance to usability. You can request this using the contact details here:

Rights in relation to automated decision-making and profiling: You have a right to object to automated decision-making, to express your point of view, ask for human intervention, and to be provided with an explanation of the decision with your option to challenge it.

The right to withdraw consent; If you have given us explicit consent to process your personal data you have a right to withdraw that consent at any time, including but not limited to the removal of consent to be contacted for marketing purposes.

We may also share your information with companies who assist us in providing our service to you, such as telecommunication companies (for email and SMS communication) and advertising networks such as Facebook and Google. Our partners, with whom we share your information, may use it for their legitimate business interests to match applications, carry out fraud checks, carry out research such as analysis of market trends and customer demographics and to customise and develop the product/service which they offer to you or other individuals in the future.

Companies we work with:-

T Dot UK -  https://t.uk/b-privacy/

The right to lodge a complaint with a supervisory authority; You have the right to complain with us directly and/or with a supervisory authority. In the UK the relevant authority is the Information Commissioner’s Office (ICO). You can find their contact details here: http://ico.org.uk/global/contact-us/.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact our Data Protection Officer in writing at info@metrikmedia.co.uk

We may change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately.

Any changes we make to our privacy policy will be posted on this page and, where appropriate, notified to you.

If you have any queries or concerns relating to our Privacy Policy then please send an email to our team at: info@metrikmedia.co.uk